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If USAA wants to increase its auto financing business and help its customers find the cars they want at prices they will pay, then USAA must immediately end your relationship with TrueCar and the misleading "Car Buying Service" product and come up with something that actually helps, instead of misleads, its customers. There is no grey area here, USAA is misleading its own customers by standing behind this product.
I have use it a couple times with no problems. Just what is your issue?
DSTEXAS,
I am glad to hear you have been pleased with the car buying service! And I appreciate all of your comments as of late! :)
Hi Bluefoot,
We would like to hear more about what happened with your experience with TrueCar, If you could email us details (along with your member number) to [expired email], we can get someone in touch to discuss the issues in detail and try to find a resolution. Thank you.
Dear 1 nadia!,
Thank you for sharing your positive expereince!