Very Disappointed with the auto insurance coverage with USAA when I switched from State Farm who I have been with for 20 + years I did a side by side view of coverages and looked to be a little better with USAA. niether policy really said anything about windshield repair or replacement but i always knew SF was free for repair and $50 or $75 to replacement.  Costing my family $980 to replace it isn't worth putting in a cliam and increasing your premiums to save $500. That cost is now a wash to the savings from moving. State Farm will get my family back soon enough.



I am sorry to read that you are unhappy with your current policy with us, Cuddatz. We would like to take another look at your policy and explore all possible options. When ready, we offer an online option via our click to chat and to proceed please go to the insurance page > reach a representative or if you prefer a representative can be reached by phone at 1-800-531-8722 (USAA) or #8722 (USAA) from a cell phone.