@cyberfx1024 Thank you for reaching out to us regarding your concerns, I have escalated this to a subject matter expert to review further. They will be following up with you in the next 1 to 2 business days.
I am wary of adding roadside assistance to a personal auto policy as the insurance company may treat it as a claim, and penalize you for filing a claim when renewal time comes around.
If they characterize it as a claim, it may also show up on your CLUE (combined loss underwriting exchange) report which all insurance companies consult when underwriting your policy to see past claim history.
I have AAA because they're everywhere, not necessarily fantastic, but at least you can get a tow anywhere in the USA. They don't report anything to any insurance companies and they're not considered insurance claims when you call for a tow.
USAA, do you consider roadside assistance a claim?
@727 If I recall correctly, this may be considered a claim based on other members' posts. I do know for sure that a very simple windshield fix is considered a claim and so it almost better to pay out of pocket to repair than to have it against you as a claim for 3 years.
USAA if you keep calling me from the 'advocacy' department or whatever you're calling about please stop.
Answer the question here, is roadside assistance considered a claim.
You're calling me over and over again in regard to this post, if that is what you're doing, is creepy and big brother-ish.
I had a similar *Very Disappointing* experience with USAA roadside service. It is very hard to justify paying for this since the response was quoted at 2 hours - and they never showed up. The response to this trea is equally vague and dissatisfying!