We never want to lose any of our members @Underappreciated SGT and we are forwarding your concerns and account for review. We appreciate your patience during this review period and they will be contacting you once this has been completed. ~Joseph
Agree fully that USAA goes out of its way to drive clients away. Service his terrible and it takes at least 30 minutes to make a simple transaction. Massive waste of time. Instead of always promisng to do something to improve, show us specifically you are doing and the timeline for improvement... otherwise don't waste our time telling us you are sorry.