@RL334, I am terribly sorry to hear about your concerns regarding your auto policy. I have located your information and I am escalating this to a specialist. Please allow them 2-3 business days to review your situation and reach out to you.
And I bet they took thousands from you before you had the accidents right? I'd bet it's way more than they paid out, too.
Yep--they raised my premium so significantly ($4k for the next 5 years) due to one citation and one accident both given to one driver. I kept asking the agent: "twenty thousand dollars?" Silence. It's good they dropped you so you can go with someone who gives a darn (can't swear on this site).
@Buster95, I'm sorry to hear your disappointment with our rates and service. We aim to provide quality products and exceptional service to all of our members every time. I'm sharing your comments with the appropriate area which will help us to improve. I appreciate you reaching out. -Paula
I guess that Monday is the deadline for the escalated response. Since dates are not published here i have no idea which Monday they are talking about. I suspect the response is now overdue. Surprise, surprise! Take it from me...you are better off going with another company. One that cares about their customers. I would not however go with Liberty. Check them out on the BBB and rating sites. They are worse than USAA, believe it or not!