I do apologize for the time it has taken for us to update you, as well as check in. We have been experiencing some log in issues for the past few days that have prevented the Community Managers from corresponding. I do assure you we have been reading all comments and are working together to provide all outstanding comments the answers needed.
Thank you for keeping us updated in the community. I am glad that your issue was resolved. Thank you again, we truly do appreciate the patience.
TrueCar and USAA are engaged in several sales "lies". From the USAA member perspective selling, do not be fooled that you can offer fair retail price. The price is wholesale from dealers, this was not made clear up front. User of the USAA system is forced to go to dealer price - wholesale. Horribel experience also wih True Car sales agent who called and implied the "auction price" dealer wholesale offer was set and I was obligated to take it. Horribe and unethical! Do not use as seller unless you want to have the dealer rip off price.