My truck was totaled by USAA last week. After taking ownership of my title and truck they stated they would have the money in my account Friday morning and sent a letter stating it would be deposited within one business day. Then it was later changed to by COB Friday. That then became Saturday I would have the money. Saturday we went to get another vehicle and the money still wasn't deposited. After escalating it I was told it would be in my account today. Today, it's still not in my account and now i'm told they used the wrong terminology, that it's not a direct deposit at all. Now I'm told it will be in my account by Thursday of this week. Which I don't believe at all at this point. I am over being lied to. This needs to be fixed!