I applied for a car loan. After answering a few questions, I was approved for an extremely competitive rate.

I contacted USAA several times while going through the car buying service, and each time the reps were very helpful.

The actual purchase went off without a hitch.

Overall, a great experience. Well done, good job and thanks, USAA.

Not sure why there is so much negative feedback re: USAA's Cust service; maybe the customer isn't asking the right question? Communication is a two way street




Thank you for your comment, made my day!


I am happy to hear that your are satisfied with our service. Be sure to pop around here in Community every now and then!


Happy Holidays!

I totally agree with you HappyPookie. Well said!

Thank you NIAONFIYA!

So glad you have been happy with the service! Thank you for posting.