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Contributor
I applied for a car loan. After answering a few questions, I was approved for an extremely competitive rate.

I contacted USAA several times while going through the car buying service, and each time the reps were very helpful.

The actual purchase went off without a hitch.

Overall, a great experience. Well done, good job and thanks, USAA.

Not sure why there is so much negative feedback re: USAA's Cust service; maybe the customer isn't asking the right question? Communication is a two way street

3 REPLIES

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HappyPookie,

 

Thank you for your comment, made my day!

 

I am happy to hear that your are satisfied with our service. Be sure to pop around here in Community every now and then!

 

Happy Holidays!

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I totally agree with you HappyPookie. Well said!
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Thank you NIAONFIYA!

So glad you have been happy with the service! Thank you for posting.