Occasional Contributor

Another complaint. I don't think they care as long as they get your premium. Hurricane Michael damaged my car.  Heavy wind, rain and hail. Limbs on car etc. USAA claimed normal wear an tear. I sent them pictures of the car from September 29, 2018, loss happened Oct 11, 2018.  Still denied it. They are a terrible company when it comes to paying out claims.  I am actively looking for another company.  I have turned it over to the state BOI.  I can only tell people that have problems.  Get the state involved. It may help it may not, but they sure do lie when it comes to customer service. 


That’s BS!

Im submitting a claim as we speak.

Sorry about your  Terrible experience.