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@Conquest Wyatt, I can certainly understand your concerns. The USAA Safe Driving Program is a discount program that uses the member's driving habits to reward safe driving. Even though you may not physically touch your phone for calls, they still require attention and brain power that can negatively affect your driving. This is why the program considers hands-free calling as phone handling. Hope this helps. -Cynthia
By that logic, your monitoring app should also penalize normal in-car conversations with passengers. Those conversations surely also "require attention and brain power that can negatively affect your driving."
There's a reason these insurance company driving monitor "discounts" fall into the category of "the juice ain't worth the squeeze".