Van Man 613
Contributor
What happened when USAA switched to a third party to handle the road side assistance anyway? The phone menu spins you around for no reason. Why? I was told "gremlins". I was merry go rounded 7 times since Azero's information is definitely messed up. Thanks for your service to your country.

1 REPLY

@Van Man 613,

This is never the experience we want you to have when you call in for Roadside Assistance.  We appreciate your candid feedback, and please know your concerns have not fallen on deaf ears.  I have escalated your situation to our team who oversees Roadside Assistance, and they will be reaching out to you to address your concerns.  ~Mike