Hi @MFrost, Thank you for providing feedback regarding your claim and we can certainly have someone follow up with you regarding the decision not to cover the damage you mentioned in the post. Please allow 1-2 business days for a manager to follow up with you regarding your concerns. Thank you.
Hello and thank you for providing feedback regarding your concern. I will make sure to forward the feedback you shared to our claims department to follow-up and answer any questions you may have regarding the resolution for the claim that was filed against you. Thanks.