It seems unfair that a USAA claims adjustor can determine a customer should only get $700 on a documented car repair bill of $2400. The decision was based on two small cell phone snapshots of the damage. This seems totally unjust to me. Time to go back to State Farm.
@Drisk1 Thank you for taking the time to reach out to us regarding your claims concern. I have escalated this issue to a subject matter expert to review. They will be following up with you in the next 1 to 2 business days.