I paid off my auto loan over a year ago and never received a letter and the DMV still shows that USAA has a lien on it.  What can I do to get USAA to release the lien and have the DMV send me the title?


Thanks for reaching out, @Auer - I'm sorry to hear of the difficulty you've encountered with getting your title. As I'm unable to provide specific details via this forum, I would suggest you initiate a secured chat by clicking the blue Reach a Representative link in the upper right corner of your Account Summary page. Our representatives are available 24/7 to address the specifics of your situation. - Cathleen