No car loans if you are OCONUS

I have bene a member of USAA for over 20 years and am shocked at this new policy to not provide car loans for anyone with an overseas address. How can USAA say they serve the military and not provide this service? I am very frustrated and will have to re-think giving USAA any of my service. If you are not there to specifically help serve the military, why am I banking with you? What is the advantage of banking with you instead of anyone else?

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I'm so sorry to hear that you are not able to obtain a loan while you are overseas. Please allow me to explain. Effective September 12, 2020 USAA will no longer accept applications for members with a physical address in certain foreign countries. The reason being is that many foreign countries require a license to originate bank products in their jurisdictions. USAA Bank does not have licenses in foreign countries at this time. This change will keep USAA from doing so. I apologize for any inconvenience this may have caused you.