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Appears that even being a lifelong member of USAA, if you want a Toyota in Utah, do not expect any help from Car Buying Services and TrueCar. Every Utah Toyota Dealer has opted out of TrueCar. Why is this important? Well you do not get any rate deals, discounts or benefits that you get "prequalified for" or request as a benefit to members. off to shop without USAA....
Hi utahjb,
I am sorry to hear of your troubles. Please send us an email with the details you posted here, along with your member number to socialmedia@usaa.com so that we may have someone review and reach out to you if needed. Thank you.