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Contributor
over the past 10 years Usaa has missed out on a total of (not joking) 10 vehicle purchases. Between our kids and ourselves. In the past we would never have considered purchasing a car without them but unfortunately their finance rates were beaten every single time. We also used a different lender when we purchased our home. Take note - usaa does not give you back $ at a home closing from the bottom of their heart. 30-38 percent of the realtors assigned through usaa commission is given back to usaa for that lead. Even if the realtor generates the lead on behalf of the customer - a large chunk of change still comes from them - your realtor is giving up their income so you can have your money back at closing. The rest is pocketed by usaa

1 REPLY

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LisaWatson,

We definitely appreciate your feedback about your recent experience with our auto loans and mortgage. Your concerns are important to us and we would like to ensure we are providing you with the best possible rate. Please send us a message here with your concerns and best contact number. Once we receive your information we will be happy to review your file and get back with you. Thank you for reaching out to us.