Thanks for providing this feedback, ronyag. I realize how disappointing this would be for you. Please know that USAA continues to be the provider of choice of the military community not only because we offer different products; we also work diligently to facilitate the financial security of our members. Unfortunately, this sometimes means that we must be willing to decline a request if we feel that it will put our members at risk. - Cathleen
Tell me about it. I got an amazing deal through Wells Fargo when USAA wouldn't finance me.
It is funny, I have had unsecured loans with USAA, multiple car loans throughout the years all without a single late payment etc. House and Auto insurance. Investment property insurance etc etc.
All these products, all the decade plus history with the company, but even still I am a "bad investment" when it comes to a new auto loan...
Hello S. T. thank you for the post and I know this can be very frustrating and we never want our members left feeling that they are a bad investments as we value all our members. Unfortunately, this sometimes means that we must be willing to decline a request if we feel that it will put our members at risk. - Ralph