Scubo
Contributor

I just discovered my insurance has been cancelled due to non-payment.  I was set up on a payment plan and was informed that I missed a payment.  However, according to the notes in my book, I paid before the due date.

If my insurnace had been cancelled prior to the date of the payment I made, what happened to that payment?

1 REPLY

Hi Scubo, We can have a representative review your billing information and track the payment you are referring to. Please give us a call at 800-531-8722 or initiate a chat by selecting HELP at the top of usaa.com. Thank you! ~Danielle