How/when does Total Loss Protection kick in?

My car was declared a total loss in September. The case has been settled, USAA is my lien holder and my insurance so they have paid themselves the "Actual Cash Value" but 3 months later the loan still hasnt been closed. I thought that is why I paid extra for Total Loss Protection???


Hello @UsAni, please call us at 800-531-8722 to discuss the specifics of your loan in more detail. Thanks you -Colleen

Did you ever get your issue resolved?