I have one item in collection due to a deployment Verizon did not honor its ETF rules in my contract. I have a dispute with Experian as we speak. I don't think I should be paying that off without first hearing what they would do seeing as how its not my fault.
I encourage you reach out to our Financial Improvement Team at 1-800-531-USAA(8722) extension 2-4483. This team concentrates on member assistance related to: debt management, budgeting and building/maintaining credit. Hopefully they can help you with the decision to refinance your car! Thank you for posting here in the community and best of luck!
Thank you for following up. I have an updated number to provide (800) 245-9360 (open between the hours of 8am-6pm central time), but have also asked that a banking specialist reach out to you personally. Thank you