I recently was the victim of a hit and run in a parking lot. My car had minor damage. The USAA claims process was quick and efficient, the claims rep I talked to on the phone was very good. My car got repaired and is back on the road. My only suggestion is more room for explanation on the online claim form.
@BrownieBug, thank you for sharing your experience with the auto claim. We're glad to hear that our claims team took great care of you and made it a smooth process. Thanks again for your membership with us and continued trust. Have a great 4th of July! ~ Robert