We truly appreciate your tenured membership with USAA and for allowing us to serve your insurance needs. We know that having the correct coverage at a competitive price is extremely important to our members. We never want our members to leave us due to rates. Rates in many areas have increased due to inflation as USAA has seen significant increases to the cost of fixing vehicles, increases in labor, supply chain issues etc. It's never our intent to disappoint our members and I'm saddened to hear that you're considering coverage elsewhere. Have we been able to complete a policy review with you via chat or phone?
