Don't be under any illusion about the true nature of this organization

Say It As It Is
Contributor

This serves as a caution to all who choose to entrust their Insurance needs to USAA. Be prepared; set the bar low and you will never be disappointed. Our experience, despite diligence on our part, was met with sub-competent agents and managers too cowardly to own up to the deceptive way with which we were treated. If you have an expectation that you will be taken advantage of by a predatory insurance company, then lo, your expectation will be met.

1 REPLY

Say it as it is, we are sorry to hear this. Can you share more about what happened? We want t review this.