To be clear it is not a dividend, if it were your long term loyalty to USAA would be rewarded with increasing dividend payments. Instead it is just a rebate on the amount of business you did with them. Which when you think of the massive useless waste of money that they spend advertising on football games like every other insurance company, for what purpose I cannot determine. Is a complete waste of money that should be returned to the members of the organization. Not to pad the pockets to the NCAA and NFL.
Hello, @Htaerb. As of Dec. 2, Our Board of Directors are indicating the 2021 distributions were approved. Statements which include amounts & distribution dates began started being sent Dec. 9, to eligible members. It can still be a few days before all eligible members receive theirs. ~ Steven
Hi, @Thumpernel1978. Statements started being sent Dec. 9, to eligible members, but it might still be throughout next week before all receive theirs. If you have any questions about your particular circumstances, I would recommend connecting with our servicing team at 800-531-8722 for further inquiry. Thank you for reaching out via the USAA Community. We appreciate your membership! ~ Steven
Hello @Mamabear305, I can see the concern with not hearing anything yet. Please know disbursements will continue processing through the week of 12/20/21 and please continue to review your inbox along with your distribution history on usaa.com and mobile app. We appreciate your long-time membership and our insurance team is also available to help at #800-531-8722 (USAA). -Paula
This is very troubling to read, @TravelDaddy. We wouldn't want any member to feel this way. I would like to engage the appropriate area for further review and support on this. Can you private message us an email address or phone number so we may proceed in so doing? ~ Steven
Hello @Smartypants7217, I hope you and your family are doing well! We are currently waiting for correspondence from our Board of Directors who will be sending notifications within the next few days. Continue to review your inbox/mailbox for correspondence from USAA regarding 2021 Distributions. -Lori
@pearl Master Jay, I'm sorry for any inconvenience. I want to confirm I was able to locate your account and have forwarded your message to the best team. We'll reach out as quickly as possible to discuss more info together. I want to make sure that any concerns you have are addressed properly. -Lori