Man I’ve never been disrespected like I did today with management and mrs Menedez. Nothing I said was credible to them. They didn’t care about what I had to say. They consider us military liars and they treat us like the VA hospital do. I said if I’m a liar then show recordings where I’m lying and they told me the only way is to hire lawyer and sue USAA. Talk about fraudulent company USAA must work for Hillary Clinton . USAA changes my insurance policy twice already without notifying service members to benefit USAA . It’s not fair to us service members that the only way to rectify an issue is hiring a lawyer. Management doesn’t care about us and USAA knows going to court will benefit them because they are richer then us.