How do I go about getting a diminished value claim? They reported my claim incorrectly to carfax and and now my value has decreased significantly and I can not sell or trade my vehicle in. Ive called their number and done online chat with no luck.
Good Luck! I have the same issue. Steps I’ve taken: 1) contacted the reporting police department had them update the Car Fax report, 2) now the fun begins- contact car fax and dispute the incorrect report, 3) have your insurance sue the other party - I didn’t have any luck because of the equation that is used. Bottom line - unless your vehicle was totaled - nothing is going to happen.. it’s all a rigged system In favor of the insurance companies.