Good morning @MD8. Congratulations on completing the Defensive Driving course and happy to help guide you in submitting your certificate of completion. A few of options to upload.
1. You can upload your documents via USAA mobile app and going to "Send Documents to USAA" by selecting you name at the top of the screen.
2. Go to USAA.com and click on your name at the top right of the screen. A menu will populate and select "Send Documents to USAA".
3. Lastly, is sending your document via fax to USAA @ 800-531-5717.
Hope this helps in getting your certificate to USAA, but if you have any issues, you can request to chat with us online by going to the "HELP" link via mobile app or .com. Just select "I want to talk to someone" and you will be presented with options to call or chat after a few questions. Thank you for your membership and trusting USAA with your auto insurance needs. ~ Marco