Hello, @Chels164. Great questions! Thank you for reaching out via the USAA Community! I would be happy to address your concerns:
I hope this information is helpful! Please, let us know if you have any other inquiries or concerns. Thank you for your membership! ~ Steven
I was given minimul information by a representative regarding a request for a review of my premium based on extraordinary circumstances, however I cannot find any information on how to submit the written requestion anywhere. Can you provide that information to me? Even the representative I spoke to tried looking into it for me and could not find more information on what should be included and where the request should be sent.
@Chefs164, I was able to send you a private message with information regarding your question on how to submit a written request about an extraordinary circumstance. I truly appreciate your membership and the opportunity to help. We're always here if you have any additional questions or concerns. Thank you! ~ Shane