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OUR CAMPER WAS WRITTEN OFF TO REPOSSESION. WE CALLED SEVERAL TIMES TO MAKE IT RIGHT. EACH TIME WE CALLED THE REPO DEPARTMENT WE WERE TOLD DIFFERENT AMOUNTS TO PAY THE CAMPER OFF.  THEY ARE ADDING OVER 600.00 IN FEES AND THE AMOUNT KEEPS CLIMBING. I FINALLY STARTED TO RECORD EACH TIME WE CALLED. I HAVE THEM ON LINE STATING WE OWE 4471.$$. I KNEW DUE TO SEVERAL OTHER CALLS TO THEIR DEPARTMENT THAT THIS AMOUNT WAS INCORRECT. AFTER BEING PUT ON HOLD THE REP CAME BACK AND SAID SHE WAS WRONG (THIS HAPPENED EVERY TIME) AND WE ACTUALLY OWE $47$$.$$. WE ARE SICK ABOUT THE EXTRA FEES SINCE IT WAS HARD ENOUGH TO COME UP WITH THE MONEY TO PAY THE ORIGINAL AMOUNT OF $4100.00.  NOT TO MENTION THEY ARE HOLDING OVER $1187.00 THAT WE DEPOSITED TO PAY THE CAMPER OFF. IT WAS A CASHIER CHECK BY THE WAY.  THEY WON'T RELEASE THE CAMPER TITLE UNTILL WE PAY THE 4700.00. ITS ALL TOO MUCH FOR US. SO FRUSTRATED  AND DISAPPOINTED. THE REPS STATE THERE IS NOTHING THEY CAN DO ABOUT THE EXTRA FEES THEY KEEP ADDING ON.  AND BY THE WAY THE REASON WHY WE GOT BEHIND ON THE CAMPER IS DUE TO USAA GOING IN AND TAKING MONEY OUT OF OUR ACCOUNT FOR OUR TRUCK LOAN THAT WAS TOTALLED AND MAJORITY WAS PAID OFF. THIS LAST MONTH THEY TOOK OVER 700.00 FROM US EVEN THOUGH WE HAD A PAYMENT SCHEDULED. TRUE TO THEIR FORM THEY WILL TELL US THERE IS NOTHING THEY CAN DO. TERRIBLE!! I DON'T UNDERSTAND WHY WE CAN'T PAY THE 4100.00 THAT WE ACTUALLY OWED AT THE BEGINING OF ALL OF THIS.  WE ARE EVEN WILLING TO PAY THE 4471.00 BUT THE 4700.00 IS WAY TOOO MUCH FOR US. 

2 REPLIES

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FRUSTRATED1976 - I understand the seriousness of the situation. I have located your information and will engage a specialist to review the details. Thank you for speaking up today. - Jason

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REALLY JASON???? YOU NEVER EVEN REACHED OUT TO US TO RESOLVE OR SPEAK ABOUT THE ISSUE!!!