While we understand your frustration, we ask that you refrain from additional posts about your situation. As this is seen as “bumping” content—that is to say, posts that serves to repeat existing issues and bring them to the top of the community forum. Future posts regarding the same issue will not receive a response and are subject to removal from Member Community. While it is our intention to never ban individuals from our page, if a violation of our guidelines is clear, we will remove the content and block the individual. Thank you for your time ~Mike
Nothing about USAA is going to change. You are going to continually receive bad customer service. Best to leave USAA after you settle your claim. You will save money and recieve better customer service. USAA willl never change until Stuart Parker resigns.