@kry, thank you for reaching out. I am so sorry you are disappointed with the handling of your total loss. The last thing we want to do is add any more stress to what's already a stressful event. I located your account and the two adjusters assigned. I just sent notification to both their managers to request they follow up with you respecting the car rental extension and your injury coverage. Please allow up to one business day to receive a response from both managers. - Ina
never received any call back from usaa . I pay a 315.00 form Nov 15 to Nov. 28 due that I received the money of the settlement late . thank is completely dissapoint. My rental cover until 900.00 that I pay for insurance and usaa pay only 613.-- what happened with my 900 coverage I have for my virginia policy? this is completely unaceptable. very stressfull procedure lack of comprenhension. not good usaa
@kry, I asked the claims service manager to follow up with you to further discuss your concerns with the auto claim. They will be contacting you within one business day. Thanks ~ Robert.