Been with USAA for 20 years. Did not see a 20% discount on my auto insurance bill due in April?????


@jon07wil - Hi, every member with an auto insurance policy in effect as of March 31, 2020 will receive a 20% credit on their next two monthly premiums. Additional communication will be sent out during the last week of April. The credit will be automatically applied to the P&C bill and will appear on the following month’s statement. ~Shawna

My husband (and now me) has been a loyal customer for 30 years. Now, my car insurance increased 41%. I am not Working now (COVD-19), and have only 1,000 miles total on the vehicle in the 5 months I’ve owned it. I am very disappointed. I would like to know why? please call me back to discuss.

@HongKong1, I am sorry to hear about you not working right now, I know how very stressful that can be. Please give us a call at 800-531-USAA (8722), or since you are online chat with us by selecting Help at the top of the page. One of our insurance specialists will be able to review your insurance policy and see how we can help with the increase. We look forward to speaking with you soon :) ~Danielle