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Contributor

I'm a long time member and have used the USAA car buying service... in the past you were able to print your USAA price and walk into a dealer knowing the cost of your vechile... Now you go through the steps of selecting / building your vechile and at the end you get a tease... you want to see the true price you have to give up your email and mobile # ...  and immediately your taken to the local dealer site. A total waste of time ... The dealer has no idea what you want,  and if you want to know the real price you have to setup an appointment ... because of Covid-19 I was able to get the dealer to send me a quote via email ... another joke the Dealer had one vechile on the lot and the USAA price quote was more than the Dealers web advertised price ... I like the old car buying service.

1 REPLY

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Hi @Ram2020, we are saddened to read of your experience and will have this looked into.   We value your feedback and appreciate you letting us know if your experience.