Spartan31, Thanks for sharing your experience with us. When you are using the Car Buying Service you are building out a virtual vehicle. The dealers will do their best in matching the vehicle to your specifications. The price may change depending on the different options available on the dealer's lot. We will be reviewing your transaction with the dealers to ensure proper program guidelines were followed. We will be contacting you to obtain more details.
RAR7112, Thank you for sharing your feedback with us in Community. We acknowledge that you have been contacted by a specialist to address your concern related to the car buying service. Despite our best efforts, I understand you remain unpleased with the outcome. Please reach out to your point of contact to discuss this matter further.