This car buying service has taken a turn for the worse. Back in 2011 I used this service and got a DEEP discount. The only other people that I know that have saved as much were other USAA memebrs that used the service. i nkow my brother in law saved $9000 on a new F150, I saved about $5-6000 on a new Grand Cherokee. So disapponiting to see that this is no longer a valuable service. We got a better quote just walking into a dealership. Actually, from all 3 we went to.


Hi @WhiteHat, I'm sorry to hear of this. I will have your concerns forwarded to the appropriate are for review. ~Sarah 

Totally agree with you!!

They sent me to dealerships 1-2hrs from my home and now they hound me incessantly (had to block them!!)

Also USAA rates are a joke!! I was quoted a 5% when i have NO DEBT and paid off my 6yr loan in 2yrs, 4yrs ago !

Most dealership are offering 0%!! and when you tell them you are a vet, most will give you a better rebate than USAA!