This car buying service has taken a turn for the worse. Back in 2011 I used this service and got a DEEP discount. The only other people that I know that have saved as much were other USAA memebrs that used the service. i nkow my brother in law saved $9000 on a new F150, I saved about $5-6000 on a new Grand Cherokee. So disapponiting to see that this is no longer a valuable service. We got a better quote just walking into a dealership. Actually, from all 3 we went to.