Car Buying Service - Bonus Cash Offer link not working

ebbinns
Contributor

I've been trying for several days to use the Bonus Cash Offer link on the Car Buying Service main page.  It says to 1. Select Manufacturer, 2. Get a Code, 3. Bring the code to the dealer to get a discount.  For Audi, it's $500 off a new car.

 

When I click on Manufacturer, it gives me a "web page cannot be found" error.  I've tried 3 different browsers on 2 different devices from 2 different locations.  I called and the helpful CSR routed me to webpage support and I got very little help.  The webpage CSR said she created an escalated ticket and they will get back to me in 3 days.  How likely is that to happen?

 

I sent an email as well with screenshots.

 

Anyone else find that problem?

1 REPLY

@ebbinns, That is very strange. If you are still having this issue I would recommend reaching out directly to Website Support once again at 877-632-3002. See if there are any updates on this issue. Sorry for the inconvenience! ~Tom