COVID19 Extreme Hardship, chronic illness, no transportation

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Occasional Contributor

19 year member, had some major life changing events due to no fault of my own. All I'm trying to do is recover and move in a positive direction. I can't do that without a vehicle. I missing all my doctors appointments and COVID-19 will affect me tremendously if I keep getting in Uber's

4 REPLIES

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@Classett, Thank you for your 19 years of trust and loyalty. Please chat or call 210-531-8722 to discuss if COVID-19 is affecting you financially and see how we may help.  ~Tom

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I've calll multiple times, all I am getting is the run around. Majority of everyone needs help with bills. I'm not asking for help with bills. I'm asking for help so I can get a vehicle. I'm in a big city by myself with no transportation, and a already vulnerable immune system that can not stand to be hopping in and out of unsanitary Uber's.

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@Classett, I'm sorry to hear that of your situation. I can certainly understand the hesitation of public transportation or ride-sharing such as Uber, with sanitation concerns. I've submitted your information and concerns to the appropriate team for review. Thank you. ~Holland

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I feel a strong sense of discriminatory actions towards me. Most people are calling becuase they can't pay. I'm calling trying to save my life and


@ wrote:

@, I'm sorry to hear that of your situation. I can certainly understand the hesitation of public transportation or ride-sharing such as Uber, with sanitation concerns. I've submitted your information and concerns to the appropriate team for review. Thank you. ~Holland



@ wrote:

@, I'm sorry to hear that of your situation. I can certainly understand the hesitation of public transportation or ride-sharing such as Uber, with sanitation concerns. I've submitted your information and concerns to the appropriate team for review. Thank you. ~Holland



I feel a strong sense of discriminatory actions towards me. Most people are calling becuase they can't pay. I'm calling trying to save my life and prevent other issues. And trying to get a car loan But USAA has failed me completely and I'm Furious. I mean should I put that something other than African-American in order to get some help. Please let me know the secret because I've been with you guys for 19 years and I've had a major life changing event that was out of my control well before covid-19. I have a contract with Carvana right now all I need is $26,600 for the down payment in the vehicle is mine if I need to get a cheaper vehicle I will but I need wheels this not a want at this point it is a need.