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Pushing laden luggage cart through the parking garage encountered Avis. Rented on the spot, approximately same cost for equivalent car, said their policy was to keep reservation open for 24 hours. Drove 1275 miles through Northern Spain with trouble free return. Would rent from Avis again.
Oh my @3rd&last on your recent experience traveling to Madrid. Fully get your frustrations not making it on time to pick up your rental vehicle and spending part of your vacation time in a parking garage. Hope you were able to get into a vehicle to begin your travel adventure in Madrid? ~Marco