If you dealt with Assurant and had a bad experience call USAA and lodge a complaint so they will drop these crooks. They are so bad that the body shop soing work on my car complained to me about how bad they are. I had a claim with them in which they approved a rental car. All the work was completed and the whole claim finalized and I got a call 6 months later that they still won't pay for the rental car. I called USAA today to complain and let them know that this company is not up to USAA standards - we deserve better. Maybe if enough of us call, they will sever that relationship.