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JdLove - Thanks for your post. I have located your information. I will review the situation and contact you shortly. I appreciate you reaching out to us today. - Jason
JDLove - Given the time of day on a Sunday, I was not able to call to discuss your account. I sent a detailed message to the secure message center. You can access it by logging on, clicking your name, then Inbox, then My Messages. Please feel free to contact us again should you have any additional questions. - Jason
JdLove - I regret hearing that the message did not contain enough detailed information. Please know that for security, we cannot discuss account information via the Member Community page. We can continue the conversation via the message you received, however. Thanks, Jason
Hey there JD Love. I will be happy to review this in further detail. To be clear on what you are needing and make sure I am understanding, I have sent you a response on usaa.com. Please respond so I can research further. ~Jen