Auto insurance has got out of hand! I have to wait 24 hours for a callback from a supervisor!! Wait what! I have been a member for 26 years! I have had some financial problem due to my Insurance being $800 a month for the last 2 years and then went up to $900 a month! They helped me with a payment arrangement and because I was late and needed help they said now I gotta pay $1700 for next month! I have always paid and needed help!