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...and it looks like you got a nothing answer just like everyone else before you. Only 40 years? And you think you get a voice? Ha! You'll take your banal answers and say, "Thank you, sir. May I have another?"
Saddened I can not re-new the policy. USAA was the best deal in town for extended warranty.
@Booyaka, I am sorry your disappointed. I wanted to provide you the official communication. I hope it helps explain the decision. Our goal is to ensure we are consistently delivering the highest quality products and services to our members. After identifying opportunities to improve [Debt Protection, Total Loss Protection, and/or Extended Vehicle Protection], USAA has ceased offering until further notice. I would add that there is no ETA currently on a replacement. Thank you for using the Member Community to keep current on things. ~ Suzy
Thanks Suzy. I have a year left was looking to re-up. Coverage and customer service in this reguard was better than my expierence with dealer CPO.
Hopefully it will come back soon!
@Booyaka, when your ready, please check back. Thanks for the response. ~ Suzy (=
Totally agree. I am also an old timer with 50+ years of USAA membership and have had successful coverage on 3 of my Mercedes vehicles. I think we, as member/owners of USAA deserve a better answer than "we'll kick it upstairs" to never be hear from again. Come on USAA you can and must do better!!!
@06pfd, Thank you for your loyalty over the past 50+ years. I understand that you would like additional information regarding the suspension of Extended Vehicle Protection. I'm happy to share your post with the appropriate team for review. ~DC
Jon.L - We appreciate yourinterest. We value memebr feedback to help us create and maintain the best products and services. Thanks for adding your voice to the conversation. - Jason