extant
Contributor
I've tried getting an auto loan thru USAA a couple of times. I am just starting off trying to build credit. The amount that I have asked for is small and easy to pay off as I am active duty with a steady bi-weekly paycheck. Each time I have called asking as to why I was declined a different individual will give me a differnt reason none which apply to me. They also said it would take 2-3 days to process yet it took 3 weeks before they gave a decision. I guess they are not interested in actually helping their customers. I will be taking my business and money elsewhere.

2 REPLIES

Banks aren't here to help you, usaa is no different They have to verify abily to repay and sorry if you ' re credit sucks your not getting approved anyehrte

Hi extant,

I apologize for the trouble you have had with thr auto loan department. If you could please send us a message here with more details about your situation and the best way to contact you, we will get an auto loan specialist in touch. Thank you.