Just found out that they dropped the collision on my truck without notice and loaned me the money for it anyway through their bank. Who does that. No phone call. Said they mailed the notice and emailed me. Doesn’t mean I got it.
This is not good @Saltys Gold Star, especially for trusting USAA for over 30 years. I certainly understand your frustration and have forwarded your feedback to the appropriate area for further review of your situation. ~ Marco