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Discuss topics related to buying a home or new home searches. Share wisdom if you are an existing homeowner or share your tips and knowledge related to buying a home in specific areas of the country or overseas. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

HORRIFIC ORDEAL with USAA Mortgage Loan Department

May 25, 2016

After almost 20 years of being a customer with USAA, during the last year I have experienced the worst service of my life. Last ye...

CelesteUSAA's avatar
RAW9459, Thank you for taking the time to share your feedback with us in Community. We sincerely regret after 20 years ...

VA Loan....and monthly debt

May 17, 2016

I have 2 credit cards.... "0" balance for both as I pay the balance in full each month. When determining "debt" for VA loan amount...

CynthiaUSAA's avatar
Floriduh, Thank you for your inquiry in Community. A Subject Matter Expert will reach out to you to address your questi...

Orlando Resort Rental

May 16, 2016

3br/3baFull LaundyFull kitchenTwo screened in PorchesMain Living Room and Dining Room5mins from Downtown DisneyCypress Pointe Reso...

Dunwoody's avatar
Sounds great - Is that floating or fixed week

Veteran looking to buy a home in fl

May 15, 2016

I am having trouble finding a house to buy even though I have a pre-approval letter and its a VA loan

AngelaCabanUSAA's avatar
ENLSDAD, We do apologize for the experience you had with or Mortgage department. We noticed that we have addressed your...
AngelaCabanUSAA's avatar
ShadowsGirl, Thank you for posting in the Community. USAA offers a program that can help you. Please contact one of our...

Horrible service and home loan processing

May 9, 2016

I began the process almost a month ago with an appraisal ordered on 16 Sept here it is 9 May and I still don't have an appraisal. ...

CynthiaUSAA's avatar
frustrated!!, Thank you for sharing your experience with us. I regret your mortgage loan experience has been less than ...
ENLsDAD's avatar
A VA loan through USAA is a nightmare. I speak from experience. Reconsider using USAA for your VA loan!


Apr 28, 2016

Having been an advocate for USAA for many years, I feel betrayed by my recent involvement with their mortgage department. Through ...

ENLsDAD's avatar
My experience through USAA mortgage was horrific!! I would never recommend them as a mortgage lender to anyone!! Worst ...
CynthiaUSAA's avatar
Mustang03, Thank you for the update. I will check on the status of my request right now.

Has someone described themselves as a USAA "member advoca...

Apr 25, 2016

I just had someone call me to deal with a serious difficulty about closing a mortgage. I had already escalated the issue up two le...

VA home loan

Apr 25, 2016

What financial institution do you recommend for a VA home loan? Does USAA provide home loans?

AngelaCabanUSAA's avatar
Hi Richardw, A team member will be reaching out to you directly to assist. Thank you.
Richardw's avatar
All I can tell you is read the reviews! Do not use USAA, literally the worst experience ever (an still not complete). E...

Glad I went with USAA over NFCU

Apr 25, 2016

Six months ago, today, I moved into my new home in Arizona. I lived in Georgia for 21 years and when it came time to use my VA opt...

AngelaCabanUSAA's avatar
Redgaboi, You would need to call into our bank at 1-800-531-8722. They will be happy to assist. Thank you.
Redgaboi's avatar
Thanks for sharing that answers my question. Now my next question is what credit score does USAA require. Im currently ...

USAA FHA 203(k)

Apr 21, 2016

I was interested in doing a major renovation to my home and read that FHA 203(k) loan was a very good option if you weren't sure t...

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