Welcome to Buying a Home
Discuss topics related to buying a home or new home searches. Share wisdom if you are an existing homeowner or share your tips and knowledge related to buying a home in specific areas of the country or overseas. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

...Climbing the walls over here...

Feb 13, 2016

I understand there are lending standards and restrictions on things thanks to the big mess almost a decade ago. However, I do not ...

Member Feedback on getting a VA Home Loan

Feb 12, 2016

Hello, my husband and I are in the negotiation stadges of buying our first home using an amazing FREE realtor that was provided to...

Jt1194's avatar
Jt1194
I wish I looked around before purchasing my home with USAA, my experience wasn't all so smooth but its true your agent ...
Skierfrmct's avatar
Skierfrmct
I've used USAA for a mortgage and a refinance; both experiences experiences were positive. I've seen the negative revie...

Mortgage Loan through USAA

Feb 10, 2016

Good afternoon! I'm wondering how hard it is to get approved for a home loan through USAA. I would really love to get a mortgage t...

Knarf's avatar
Knarf
Save yourself the horrible mess they will put you through. Just read all the stories about the horrible treatment so ma...
AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi schild22, I have passed along your question to our mortgage team, and they will be reaching out to further assist. T...

Beware of Refinancing your mortgage with USAA---very pain...

Feb 9, 2016

Beware if you refinance your home with USAA. I have been a member for 20 years and always had great service...until now.I agreed t...

20yearmember's avatar
20yearmember
Angela, I still have not heard anything. I was wondering if anyone was working on this. I am thinking about doing a BBB...
20yearmember's avatar
20yearmember
Thank you. I would appreciate a call from anyone. Hopefully someone that is high up on the totem pole because everyone ...

Disappointing experience with mortgage service DO NOT USE

Feb 8, 2016

My experience with USAA over the last 8-10 years has been nothing but pleasant. That all ended upbruptly starting in December when...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear Foro, Thank you for your long time membership and for taking the time to share your experience with our mortgage s...

Stressed On closing costs

Feb 5, 2016

All people at USAA that helped me were so nice and great but today I am closing and I don't know who is responsible for this but t...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi Miracle1, Thank you reaching out to us in Community. I have passed along your concerns to a banking representative w...

Life after Deed in Lieu

Jan 31, 2016

I recently successfully completed the Deed in Lieu of a Foreclosure process. I attempted to sale my previous home but after over a...

Worker's avatar
Worker
Thank you very much for your response and well wishes.
AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi Worker, I would highly suggest you give our Financial Improvement Team (FIT) a call. FIT helps members with Debt Man...

My USAA mortgage nightmare

Jan 29, 2016

I am currently in the midst of the worst business nightmare I have ever endured. I prequalified with USAA for a mortgage back in O...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Clay1, I have sent your comment over to a mortgage specialist and they will be reaching out. Thank you.
Clay1's avatar
Clay1
We also had the same issue, will never recommend or utilize this service again.

I didn't realize there are multiple interpretations of "L...

Jan 27, 2016

& yes, i'm dealing with this now. First of all, i'm a first time home-buyer so it took me a minute to figure out all the terms. Sp...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
weaviez, Thank you for your kind words on our Social Media team. I am so happy to hear that they fixed the issue for yo...
weaviez's avatar
weaviez
Wow! Now that is service. Big thanks to the Social Media team for fixing this issue. They really came through & knocked...

Steer clear of USAA mortgage services

Jan 26, 2016

As a 24 year member of USAA, I am disappointed at their lack of professionalism and customer service. I applied for a mortgage wit...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear nps, I have been informed that a banking specialist has been in touch. please do not hesitate to reach out to that...
BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear nps, First, thank you for your 24 years on membership. Secondly thank you for taking the time to share the details...
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