Breadcrumb Trail:

Welcome to Buying a Home
Discuss topics related to buying a home or new home searches. Share wisdom if you are an existing homeowner or share your tips and knowledge related to buying a home in specific areas of the country or overseas. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

Providing Bankstatements Mid-Month

Jul 19, 2017

It's Wednesday evening and USAA just informed me they need bank statements that prove I have money for closing costs by Friday, bu...

USAA Social Service's avatar
USAA Social Service
Yikes, JPier - I certainly understand your concern on this. I'll have a colleague in our Mortgage group reach out to yo...

Current statement

Jul 12, 2017

Can I please get a current statement (the past 30 days from today)? I need one for my loan. Thanks you!

USAA Social Service's avatar
USAA Social Service
Linsdsloulou, of course! If you log on to USAA.com you will see the statement in your view documents. Please let me kno...

Using USAA for a VA Home Loan

Jul 11, 2017

Hello,So far I am in the home buying process with USAA and going through the steps. I would like to start off with telling people ...

USAA Social Service's avatar
USAA Social Service
Killer94 - Thank you for sharing your story. Buying a home is an exciting time for you and your family and I'm glad we ...

Making it happen in NYC

Jul 7, 2017

Hey all! I'm trying to get it going in New York City

Nationstar

Jul 3, 2017

After almost a year of fighting with USAA to get a VA loan, having to make numerous complaints to the CFPB and USAA, I have been a...

USAA Social Service's avatar
USAA Social Service
Bent Over Vet, we understand this is an important matter to you and we are engaging one of our colleagues to review you...

Dont get your Mortgage with USAA!!! You have been warned...

Jun 30, 2017

Dont get your Mortgage with USAA!!! You have been warned!!! They will find a way to screw it up!!! We were told A Day Before Closi...

Bent Over Vet's avatar
Bent Over Vet
USAA, You outsourced loan services to a company who pulled employees from the Big 5. You know the ones who took advanta...
ranger ricky's avatar
ranger ricky
Now Everyone involved is waiting to see if we can Push this Deal through or not!!!If USAA told us we were good to close...

Still waiting on repsonse

Jun 29, 2017

Im still waiting on a response why my loan got denied a week before closing. Where the issues was at...I guess the people there at...

USAA Social Service's avatar
USAA Social Service
New jersey51, It is never our intent to cause our members stress during the mortgage process. We aim to provide our mem...
New jersey51's avatar
New jersey51
Well You are not alone same here my husband and I 1st time home buyers they pushed us in said we were perfect a week be...

The worst service, a Big disappointment,

Jun 24, 2017

If anyone going to buy home and need home loan, I recommend not to use USAA Home mortgage service.My credit score is 800+, I have ...

USAA Social Service's avatar
USAA Social Service
CSH_007, we appreciate you taking the time to voice your concerns on our Community. Purchasing a home should be an exci...

Let us be honest

Jun 22, 2017

If use the USAA Realtor, this person pays you a kickback from the commission. USAA does not give you a penny. Misleading advertisi...

USAA Social Service's avatar
USAA Social Service
Silent Echo - Thank you for taking the time to voice your concerns. I have located your information and forwarded it al...

Closing on a VA loan with job offer letter as proof of in...

Jun 20, 2017

I have an accepted job offer with a law firm. The letter has a contingency for "graduation from law school" and "acceptable grades...

USAA Social Service's avatar
USAA Social Service
J.D. AF Vet, in order to further review your situation and discuss your job offer further, we ask for you to please con...
Close Pop-up