Selling and Buying home with VA Loans

Aug 30, 2015

My current house was purchased with a VA backed loan. I am now looking to sell my current home and buy another using a VA backed l...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi jturtle, I have sent your question to a mortgage specialist who will be reaching out to you to discuss your question...

Ghastly Mortgage Service

Aug 22, 2015

My wife and I are in a nightmare mortgage situation. We are supposed to close on our home in 5 days but are likely to miss that da...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
TN guy in OH,   I have posted to your original comment here. Thank you.
Jetz79's avatar
Jetz79
Had a similar issue with USAA's mortgage department when we moved to San Antonio from Ohio two years ago. Worst experie...

Disappointed in Loan Originators and Loan Processors Offi...

Aug 20, 2015

Now that I have found this community forum, and I am reading all the other frustrated user reviews, I am not so surprised that my ...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
TN guy in OH, Thank you for posting in the community. I have sent your comments over to our mortgage department for rev...
TN guy in OH's avatar
TN guy in OH
My wife and I are in a similar situation. We are supposed to close on our home in 5 days but are likely to miss that da...

Home Buyer Seminars

Aug 19, 2015

Are there any upcoming home buyer seminars in the Atlanta, GA area. Thank you. Colleen

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi there Colleen! I did a quick search online, and it seems the only workshops available are through the Urban League o...

Disappointed with our loan processor and process

Aug 17, 2015

I am really disapointed with the processor and loan department. First i was suppose to close on July 24 than processor told us tha...

Soon2bgone's avatar
Soon2bgone
This seems to be a growing trend with USAA failing to meet closing requirements in a timely manner. Not to mention, I'v...
AngelaCabanUSAA's avatar
AngelaCabanUSAA
HL1, I can imagine your frustration, and would like to help. I have sent your comments over to our mortgage department ...

USAA Closing Cost is Too High.

Aug 16, 2015

I went with USAA because of their va program for veterans.I was told that closing cost would be 3 percent of closing cost but when...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi AflaMale, I would like to get a specialist to look into what happened with your closing cost estimate. I have sent y...

Movers Advantage

Aug 12, 2015

Has USAA considered revising the Movers Advantage Program to allow brokers from non-Cartis networks or individual Realtors to part...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
GIJayne, I will forward your comments over to the appropriate department for review. Thank you for posting in the commu...

Prequalifed online?

Aug 11, 2015

Hi,I am wondering if there is a way to get pre-qualified online? I work at a preschool and it's the first month of school and I've...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi Loren7692, Unfortunately we would need you to call in in order to obtain pre-qualification. You can give us a call a...

What does getting a pre-qualification letter mean?

Aug 7, 2015

As a USAA member and home seller, I would like to know just what your pre-qualification letter means. Does it mean that the person...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi Irish Crean, We offer Pre-Qualifications and Conditional Approvals. A specialist will be contacting you to discuss t...
Irish Crean's avatar
Irish Crean
I wish I had known this when I got the letter. My buyer would have liked to know this also. Thanks.

Building a home but need to buy land

Aug 5, 2015

Maybe I am over thinking it but we would like to build a small house but we do not have land yet. Will a VA loan cover the cost of...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi Sbellonby, I have sent your question over to our mortgage department and will update when I have an answer! Thank yo...
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