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Welcome to Buying a Home
Discuss topics related to buying a home or new home searches. Share wisdom if you are an existing homeowner or share your tips and knowledge related to buying a home in specific areas of the country or overseas. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

Never again

Nov 20, 2017

I just finished closing a mortgage with USAA. It is surprising, that an organization that provide such high quality service, has a...

I will never use USAA again...

Nov 16, 2017

I thought since USAA was supposedly there for veterans, that they were the logical choice for my first home. Boy was I wrong... I ...

USAA Social Service's avatar
USAA Social Service
Blackheart76, it is our goal to provide superior service to all of our members and I'm sorry to hear your disappointmen...

No...just No to USAA Mortgage

Nov 13, 2017

Never thought I'd be writing this. After reading several horror stories of people trying to obtain a mortgage through USAA, I (stu...

Blackheart76's avatar
Sorry, doesn’t make them any better in my eyes
Bigmike94's avatar
For anyone reading this thread, USAA came through and I was able to get the signed denial letter. Thank you USAA

Refinance or HELOC for 2nd home?

Nov 13, 2017

So we have a fair bit of equity in our current home due to the strong housing market here in Northern California and are consideri...

USAA Social Service's avatar
USAA Social Service
Fratt, thank you for your interest in obtaining a second home. Please know at this time USAA does not offer home equity...

changing closing cost

Nov 8, 2017

When i esigned my Closing Costs disclosure it stated how much i had to pay at closing now i find out five days before closing that...

USAA Social Service's avatar
USAA Social Service
8block, as previously stated this is certainly not the experience we want a member to have especially so close to the c...
USAA Social Service's avatar
USAA Social Service
8block - This certainly isn't the way we want you to feel. I've sent a request to colleague in the Mortgage department ...

Frustrated with USAA for My Home Loan

Nov 6, 2017

I decided to switch to USAA in my home-buying process early on because they were able to save me a quarter of a percent. I am now ...

USAA Social Service's avatar
USAA Social Service
Gem02, I regret to hear of your mortgage experience. This is not the type of experience we expect for our members going...

Auto and house loan

Nov 6, 2017

Don't go with these losers! ;) My car loan and housing loan rates are way lower than these thieves were willing to offer. What a g...

USAA Social Service's avatar
USAA Social Service
Infantry Vet, I can see you're upset with the rates that were offered for auto and mortgage. I've located your informat...

Closing Costs Expectation vs Reality

Nov 1, 2017

USAA,I need some assistance trying to interpret my Closing Disclosure I received. I was never quoted a price for closing costs as ...

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USAA Social Service
mellison89, I understand your concern and I have forwarded your post to a colleague who will contact you to further dis...

Horrible mortgage customer support

Oct 31, 2017

I’ve been a member for over 2 decades, and I’ve finally had it with USAA. They seem to have grown too big for their own good, and ...

RMed09's avatar
Thanks, Robert, but you’ve done exactly the opposite. USAA should honestly be ashamed of itself. Despite my reservation...
USAA Social Service's avatar
USAA Social Service
RMed09, I regret to hear of your recent experiences regarding your home loan. Your concerns have been forwarded to a co...

VA MPR waiver

Oct 28, 2017

Has anyone has any success with a VA MPR waiver? A home that we are under contract to buy was praised recently by the VA. They sai...

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