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Welcome to Buying a Home
Discuss topics related to buying a home or new home searches. Share wisdom if you are an existing homeowner or share your tips and knowledge related to buying a home in specific areas of the country or overseas. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

VA Home Loan

May 29, 2017

Can a VA Home Loan be used to purchase an RV since this would be our second home for approximately half the year?

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USAA Social Service
Plasticman69, we will be happy to have a member of our team review your inquiry. I follow up will be made with you as s...

Mortgage experience

May 27, 2017

I joined USAA in 1994 when I received my commission. I believed in this company and was glad to be a part of this organization. Re...

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USAA Social Service
I'm sorry to hear of your recent mortgage experience, Dps. This certainly doesn't sound like the way we prefer to serve...

SAVE YOUR MIND AND HEALTH - GO ELSEWHERE!

May 25, 2017

I was on track of a loan. The first person I talked to at USAA was polite, returned calls, and actually answered his phone. Unfort...

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USAA Social Service
PapaTeh - Thanks for posting on our Member Community site and I appreciate the opportunity to have your situation revie...

Not happy

May 15, 2017

We are at oue closing date today and of course USAA never had the money wired or a check printed off for our sellers!!!! How the h...

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USAA Social Service
JCHouser, I'm very sorry to hear about the frustrating experience you've had. Buying a home is a stressful experience, ...

Ocwen Loan Servicing

May 15, 2017

We just paid off our USAA home mortgage. I had the payoff amount as specified by Ocwen wire transferred on May 1. Then on May 2, O...

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USAA Social Service
Thanks for reaching out to us LucindaKeller! From the information you provided, it sounds like the automatic payment wa...

I'm lost

May 13, 2017

After being pre-approved for my home loan I was told to start shopping. Usaa even recommended a realtor. I went with the realtor t...

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PapaTeh
Try Veteran's United - they'll work hand in hand with you until you get your loan.
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Thad09
Yes he did recommend a different lender. It's just crazy all the work they put me threw.

Mortgage Refinance

May 12, 2017

Here we go again!! Two years ago we purchased our home using USAA to secure VA financing. After a rocky start, we were switched to...

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KTS
Thank you Gus! It would be extremely helpful if anyone in the mortgage department would start by answering their phones...
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USAA Social Service
KTS, We regret to hear of your mortgage experience. We realize this matter is important. I have taken this opportunity ...

Traditional IRA

May 11, 2017

Hi, Need some advice regarding Traditional IRA withdrawal to put it as part of a downpayment for a home. This home would be our pr...

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USAA Social Service
CYQ, Thank you for your post; however for your privacy and protection out best recommendation at this time is to contac...

So far so good!

May 9, 2017

I have been a USAA customer for a couple years now. I financed an RV, no issues. Use their credit card, no issues. Have my car ins...

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USAA Social Service
Good evening Jrich916 and thank you so much for taking the time to give your experiences with our products and congrats...

VA LOAN

May 9, 2017

My husband and I were told today that his VA Loan was denied due to an occupancy discrepancy. We looked up VA Pamphlet 26-7 Chapte...

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USAA Social Service
Bevo22, I appreciate you sharing your feedback in the Community. I can assure you that USAA is concerned with the needs...
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Bevo22
My first mortgage was with USAA. It was a difficult process. Second one, when a different route; mainly, because in Tex...
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