Breadcrumb Trail:

Welcome to Buying a Home
Discuss topics related to buying a home or new home searches. Share wisdom if you are an existing homeowner or share your tips and knowledge related to buying a home in specific areas of the country or overseas. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

Closing Cost Concerns

Sep 23, 2017

Right now my closing cost are estimated too high, is there anything I can do to get them lowered? Considering pulling out at this ...

USAA Social Service's avatar
USAA Social Service
Bc7201, I'm sorry to hear that you are considering pulling out due to your closing costs. I have forwarded your situati...

Why is Nation Star trying to get me to foreclose on my ho...

Sep 11, 2017

Why is Nation Star trying to get me to foreclose on my home?Why is it every time Nation Star acts like it’s going to help me but t...

USAA Social Service's avatar
USAA Social Service
docgiggles, I regret to hear of the situation you are currently experiencing. It is never our intent to make our member...

Drop Nationstar

Sep 10, 2017

Everything was fine when USAA was in charge of my mortgage. Then USAA contracted with Nationstar. This is clearly one of the bigge...

Rescueme's avatar
Rescueme
File complaint with Fed about Natiostar tCFPB- Consumer Financial Protection Bureau There are laws protecting you and C...
USAA Social Service's avatar
USAA Social Service
Oh no! This certainly isn't how we want you to feel. I've sent a request to a Subject Matter Expert to review this situ...

help

Sep 9, 2017

ok called american red cross they sent me to usaa saying the could help with a home repair?

USAA Social Service's avatar
USAA Social Service
Hello don1934 thank you for the message. For this you will need to call in at 1-800-531-8722 so a claims agent can help...

Quiting USAA after 17 years

Sep 9, 2017

I have been a loyal member of USAA for 16 years. I recently used USAA as my lender, and I can say after this experience I have nev...

USAA Social Service's avatar
USAA Social Service
SWO1998, Thank you for reaching out in the Community. I regret to hear you feel this way. I certainly understand the st...
SWO1998's avatar
SWO1998
@Bubba22, I am having the same experience. We're suppose to close tomorrow and I seriously think I'm going to lose my $...

Car loan

Sep 8, 2017

Items effecting credit scores

Sep 7, 2017

I am a Disabled Veteran. I plan to purchase a home before the end of this year. My credit scores are good but I had some money pro...

USAA Social Service's avatar
USAA Social Service
KW11 - I attempted to reach you by phone but was unsuccessful and left a brief voice message. I sent you a detailed mes...
USAA Social Service's avatar
USAA Social Service
KW11 - I understand your concerns with late payments impacting your credit. I have located your information. I will rev...

Poor Home Buying- Selling Sevrice From USAA

Aug 30, 2017

Like most of us, we have come to rely on USAA and other banking institutions to avail to us a variety of services. There is a Home...

USAA Social Service's avatar
USAA Social Service
Shooster, it is certainly disappointing to hear of your experience with our Real Estate Rewards Network. We certainly d...

Home Buying Selling Service Provided via USAA

Aug 30, 2017

Like most of us, we have come to rely on USAA and other banking institutions to avail to us a variety of services. There is a Home...

USAA Social Service's avatar
USAA Social Service
shooster, I regret to hear of your experience with the USAA Real Estate Rewards service. This is not the impression we ...

Bank statements

Aug 29, 2017

I need my last 2 bank statements. I'm moving into a new home and they're required before I move in. Thank you for the help

USAA Social Service's avatar
USAA Social Service
AirForce15, you can access all your banking statements by selecting My Tools > View My Documents. From there you can fi...
Close Pop-up