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Welcome to Buying a Home
Discuss topics related to buying a home or new home searches. Share wisdom if you are an existing homeowner or share your tips and knowledge related to buying a home in specific areas of the country or overseas. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page.

Home buying process

Nov 23, 2016

DO NOT... I say again DO NOT use USAA to buy a house! They are by far the worst bank I've ever dealt with! After this terrible exp...

horrendous's avatar
horrendous
DO NOT use USAA. I have been trying to warn people. I have had the worst experience of my life.Their reps will tell you...
Downing's avatar
Downing
Can you elaborate more? I'm thinking of utilizing USAA to purchase my first home.

Home buying process

Nov 23, 2016

DO NOT... I say again DO NOT use USAA to buy a house! They are by far the worst bank I've ever dealt with!

USAA Social Service's avatar
USAA Social Service
Dissapointed veteran, Thank you for sharing your feedback in Community. I sincerely regret hearing your loan process di...

Ode to USAA

Nov 20, 2016

I truly advocated for USAA services. All the way in NY..I thought it made perfect sense to go with USAA cuz' all the other banks w...

Saltlife_FL's avatar
Saltlife_FL
From my experience with the Executive Resolution team is that they quote back everything that I already know about the ...
USAA Social Service's avatar
USAA Social Service
Thank you for reaching out to us Jasminsow1, I have engaged a subject matter expert to review your concern. ~ Lori

Do NOT Trust USAA Mortgage Lending

Nov 17, 2016

USAA prequalified me for a loan, I provided all they asked, then right before closing they deny the loan adter i had deposited Ern...

horrendous's avatar
horrendous
They have lied to me like you wouldn't believe. The company is corrupt and you can't believe anything they tell you.
NSueZ's avatar
NSueZ
If you have not paid any fees to them yet, then I believe you have no obligation to pay anything to them. This is based...

Application with Underwriters

Nov 16, 2016

Wow, I am extremely nervous about my application now. After reading all the horror stories about being pre-approved then getting d...

USAA Social Service's avatar
USAA Social Service
We have received your Member Community post concerning your mortgage loan experience. We are sorry to hear about the di...
Saltlife_FL's avatar
Saltlife_FL
Boy, where do I start? We personally financed our house build and the time came to "refinance" the house. My first choi...

Modular homes

Nov 15, 2016

Does USAA finance modular homes?

USAA Social Service's avatar
USAA Social Service
Flojoeval, Thank you for posting your question in the Community. USAA does offer financing on modular homes. However, w...
USAA Social Service's avatar
USAA Social Service
Hello Flojoeval, thank you for your question. I have shared your posts with our loan department. Currently, there are n...

Don't even think about getting a non-VA loan from USAA

Nov 5, 2016

USAA just screwed my family out of a house. Banked almost exclusively with them for 21 years and have a 758 credit score, steady j...

USAA Social Service's avatar
USAA Social Service
Seraiah, thank you for taking the time to post in our community. This sounds like a frustrating and disappointing situa...

Complaint Against Mortgage Department

Nov 3, 2016

I have been a member of USAA for close to 20 years. Recently married, I convinced my husband to join for banking and insurance pur...

USAA Social Service's avatar
USAA Social Service
KC Marine Reservist, thank you for reaching out to us. We understand buying a home is a huge life event and we want to ...
KC Marine Reservist's avatar
KC Marine Reservist
Here is my experience with USAA Mortgage:Sad to say but I will never use USAA for a mortgage again they sold my loan to...

Home Refinance Nightmare

Nov 1, 2016

I am in the middle of refinancing with USAA. I was scheduled to close today, for the second time. I have never had such a nightmar...

USAA Social Service's avatar
USAA Social Service
JMe2016, Thank you for posting in the Community. We responded to a previous post regarding your mortgage experience. Yo...
JMe2016's avatar
JMe2016
My recent experience as well. HORRIBLE! I still cannot get calls returned. Scary part is that we are now beyond the can...

Underwriter approval

Oct 31, 2016

I have been reading alot of reviews in regard to USAA loan process. I closed in 2 weeks and i am nervous. I am not getting any fee...

USAA Social Service's avatar
USAA Social Service
NSueZ, We appreciate your concerns. Our goal is to ensure that our members are provided with a level of service that yo...
NSueZ's avatar
NSueZ
@Celeste - The measure of how good or great a company is or can be is how they handle the little or big problems that t...
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