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Welcome to Buy, Sell a Car
Discuss topics related to buying or selling a car. Share ideas and opinions on automobile ownership, favorite vehicles and, the process of buying/selling a car. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page. Commercial advertisements are not allowed will be removed per our Community Moderation Guidelines.

Bad experience with USAA certified auto dealer

Nov 18, 2017

I tried purchasing * Audi A4 manual transmission through USAA car buying service and was contacted buy several USAA certified deal...

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USAA Social Service
Mad Wrapper, I'm sorry to hear of your recent experience with the car buying service. We want this process to always be...

Recent failure with car buying service

Nov 17, 2017

I have previously used the car buying service to buy three vehicles, two of them just in the last 14 months. Imagine my surprise w...

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USAA Social Service
Captain Flounder, Thank you for bringing this to our attention. This is not the experience we want for you and I'd like...

Viewing car buying service changes lowers fico score.

Nov 17, 2017

Attempted to look at car purchase site on USAAwhich has been updated. It first provided 3 dealerships your name, email and phone n...

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USAA Social Service
Wow minags! This is certainly not the experience we want our members to have using the USAA Car Buying Service. I've re...

Lease is up! What next?

Nov 16, 2017

My lease is up at the end of January. There is a lot of damage on my vehicle. Body work is needed on the bumper and the side. The ...

USAA Social Service's avatar
USAA Social Service
As a member we do offer financial advice from our licensed advisors. I will forward your message to the appropriate tea...

Online auto loan changed terms!

Nov 15, 2017

My wife and I applied for a new auto loan yesterday. We were approved and chose 72 months. We even commented about it as we click ...

USAA Social Service's avatar
USAA Social Service
minags, thank you again for sharing your experience with us about the USAA Car Buying Service. I responded to your sepa...
mlnags's avatar
mlnags
Checked the updated car buying service yesterday and was inundated with calls, texts and emails before I could look at ...

Usaa car buying

Nov 14, 2017

The car buying section of the usaa website is no longer supported by usaa. I called for help to expand my search area and they tol...

USAA Social Service's avatar
USAA Social Service
QuintBen, when you are on the car buying page, click on the search next to "Find my Vehicle and Lock in Savings" > on t...

Thank you for not being there, pack of thieves

Nov 13, 2017

I’m in the middle of of a Chap 13 payment plan. It’s going well. On time, paid off my car 2 years ago. Loan was not usaa. Now it’s...

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USAA Social Service
NavyVeteran5234 - Thank you for reaching out to us regarding your concerns. I was able to locate your information and c...
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NavyVeteran5234
I do believe navy federal is going to get my banking business and you are going to lose it.

NEVER TRUST USAA

Nov 13, 2017

As a Disabled Veteran I fell into hard times and was forced to file bankruptcy. Before that I tried to ask for help but USAA said ...

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USAA Social Service
Chief MAA, thank you for reaching out to us regarding your concerns. I was able to locate your information and confirme...

Lack of Honor in conduct or of contract

Nov 12, 2017

I have been trying to purchase a vehicle using the USAA car buying service, which actually feeds from True Car. I have seen extrao...

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USAA Social Service
Another Grunt, I've reached out to our subject matter experts to take a closer look at what's happening. Once additiona...
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Another Grunt
I have received several Price Protection Certifiactes through your service, True Car emails me swiftly confirming the p...

Total Loss Direct Offer

Nov 10, 2017

My vehicle has been declared a total loss recently and I would like to receive the USAA Total Loss Direct Offer to use towards a r...

D-Mess's avatar
D-Mess
There is a little Ford dealership in Whitesboro, Texas that sells in mass volume. They will beat the X Plan pricing all...
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USAA Social Service
TotalLoss1, Excellent question! I have engaged a subject matter expert who will be reaching out to you to discuss your ...
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