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Welcome to Buy, Sell a Car
Discuss topics related to buying or selling a car. Share ideas and opinions on automobile ownership, favorite vehicles and, the process of buying/selling a car. Off topic discussions or comments will be moved to the appropriate thread. Product or service issues will be redirected to an appropriate channel. Product reviews should be entered on the appropriate product page. Commercial advertisements are not allowed will be removed per our Community Moderation Guidelines.

Open Presidents Day

Feb 19, 2017

Will I be able to call to finalize an auto loan on Monday, President's day?

USAA Social Service's avatar
USAA Social Service
Kaceface - Thank you for contacting us. Our loan department will be available on Monday, President's day to help finali...

USAA Bogus Lending Rules

Feb 17, 2017

So I've never had a single late payment in my life, perfect credit, paid off a loan early and it dropped my credit score by 20 poi...

member advice's avatar
member advice
They have nothing to do with your credit score.It what in your credit report that make the score drops 20 points.to get...
USAA Social Service's avatar
USAA Social Service
Hollidizzle, we appreciate you taking the time to post and regret the frustration and disappointment this has caused fo...

Please add car LEASING service

Feb 16, 2017

It seems that USAA uses Truecar for the car buying service, similar to what Consumer Reports does. Given that Truecar has a leasin...

USAA Social Service's avatar
USAA Social Service
We appreciate your recommendation to add leasing services and will forward your recommendation to the appropriate depar...

Add Ford Products to the Car Buying Discounts

Feb 15, 2017

Add the only American car company that did not get bought by the federal governent.

USAA Social Service's avatar
USAA Social Service
TexasStretch75, Thank you for taking the time to post. I've shared your feedback about adding Ford to our Car Buying Di...

Auto loans

Feb 12, 2017

So I am looking at a new car. I am approved for amounts way higher than I would ever spend on a car. The problem is I know I am go...

USAA Social Service's avatar
USAA Social Service
Thank you for your reply and additional feedback, RetiredSFC. Your feedback is important to us, and we regret to see th...
RetiredSFC's avatar
RetiredSFC
No need to follow up, I will not be using USAA for the loans. In fact if they just want to remove the approval from my ...

Refinancing is a joke with USAA

Feb 5, 2017

I was trying the lower my APR with my Ford to start saving money to purchase a home. USAA told me that refinancing a USAA auto loa...

USAA Social Service's avatar
USAA Social Service
Thanks, Lizzy00! Wow, that's certainly a big difference in your APR! We appreciate you sharing your great buying experi...
Lizzy00's avatar
Lizzy00
I bought a car in June of 2015 and financed it through Santander Consumer USA (not recommended). I had to get full cove...

Bait and Switch Advertising

Feb 5, 2017

As far as I'm concerned, the New Car .99% APR loan doesn't exist. My new car was located at a USAA certified dealer via the USAA C...

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USAA Social Service
I'm sorry to hear you feel this way, Yepitsme. Rest assured, I've provided your comments to our team that reviews all m...
Yepitsme's avatar
Yepitsme
After my last experience with USAA loan department, I will never do business with them again on any banking product. St...

Refinancing auto loan with monthly income but no job

Feb 3, 2017

I am trying to get advice about refinancing my vehicle without having a job. I am currently receiving low percentage for VA disabi...

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USAA Social Service
Just a Gunner, Oh no , we don't want you to feel like we wouldn't help! Please contact us at 210-531-8722 Monday throug...
Just a gunner's avatar
Just a gunner
Not sure if they can help but because they wouldn't help me. If they do help you please let us know what happens.

Temporary Check?

Feb 3, 2017

I am making an on-the-spot car purchase tomorrow as my car has been deemed a total loss in a fire. Is there a way to get a tempora...

USAA Social Service's avatar
USAA Social Service
#1 Customer, You bring up a good question. Let me contact your claims adjuster and ask that they contact you right away...

BEWARE

Feb 3, 2017

I used the Auto Circle services to sell my car. Received an offer from Truecar/Autogroup and based on that offer I purchased and f...

USAA Social Service's avatar
USAA Social Service
I'm sorry to hear that the offer to purchase your vehicle was rescinded due to a concern with the VIN. If there was a d...
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