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Claims and the contracting out adjusters

Oct 17, 2017

So, I have had three claims recently, two related to hurricane Irma. The contracting out adjusters model is not working. I still h...

GIECO quoted me 50% savings!

Oct 14, 2017

Just called GIECO and they offered me 50% less than what I am currently paying for car insurance with USAA. I think now is the tim...

USAF_Ret's avatar
USAF_Ret
My policy is up for renewal notice comes up in Nov and already have a quote from them as well.

Cash Back Credit Card 3.0

Oct 8, 2017

USAA currently offers a 2.5% cash back credit card for members that have direct deposit with USAA. Is there any thought to increas...

USAA Social Service's avatar
USAA Social Service
Dear JW86, Great idea! We will review your suggestion as a possible future offering. At this time, this is not an optio...

Rental Insurance

Oct 5, 2017

I've been with USAA for over a decade and until now have never filed a claim. When something that I never could have envisioned ha...

Sykm68's avatar
Sykm68
So saddened by this.
USAA Social Service's avatar
USAA Social Service
L DUB, Thank you so much for your service and for your membership. This is never how we want you to feel when you file ...

atm rebates

Oct 4, 2017

Hello I would like to know what day of the month will my atm surcharge rebate hit my accout I can really use the money.

USAA Social Service's avatar
USAA Social Service
applelady, atm surcharge rebates are applied at the end of the statement cycle. You can view your statement cycle onlin...

USAA unable to locate military service

Sep 29, 2017

USAA unable to locate my military service. I am a member of USAA but do not see my military service showing. Was in Air Force Rese...

USAA Social Service's avatar
USAA Social Service
Hello, we would be happy to assist you concerning fixing your eligibility. Please contact us at 800-365-USAA (8722) so ...

Insurance Experience

Sep 25, 2017

I had one claim go in my favor due to an egregious accident. That was understandable. Notably it will sound as if I'm simply compl...

USAA Social Service's avatar
USAA Social Service
Jplisk, To make sure your concerns are fully addressed, I have provided both your adjuster and their manager a copy of ...

Travel Insurance from USAA Signature Credit Card

Sep 25, 2017

Just a quick note don't rely on the travel insurance provided with the USAA credit card it covers almost nothing such as if your d...

USAA Social Service's avatar
USAA Social Service
I can't imagine going through this NSH9, and we certainly don't want to lose your trust in us by any means. An unexpect...

Bank account

Sep 23, 2017

USAA Social Service's avatar
USAA Social Service
Latahasss, are there any questions I can help with? - Janay

Silver sneakers

Sep 20, 2017

Do usaa medicare plans include silver sneakers?

Jax5's avatar
Jax5
OK
USAA Social Service's avatar
USAA Social Service
Hi Jasper! Great question! Please allow me to forward it to one of our business partners. They'll be in direct contact ...
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