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USAA Checking Account

Mar 25, 2017

If I've never served in the military, but I will start my new job at the VA hospital soon, which is a federal government job, can ...

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USAA Social Service
Princess88 - Thanks for your interest in banking with USAA. Only eligible members can open a checking account with us. ...

Standard Insurance Company--Nothing more

Mar 23, 2017

USAA liens heavily on loyalty, service, and duty in its advertising--don't believe he 'Fake News', it's a standard insurance compa...

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Gettin-poor-service
Good advise and when you Google USAA and lawsuits it's a real eye opener. Adversely everything I read about Navy Federa...

Rate increases are disappointing!

Mar 21, 2017

I have been a member for 29 years with a total of maybe 3 claims. This year my rate increased by 25 percent. Only explanation I re...

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USAA Social Service
Disappointed531, I'm sorry to hear how let down you feel. I can see how frustrating rate increases can be and I would a...

Roadside assistance

Mar 20, 2017

I used roadside assistance for the first time this morning, and I was very disappointed with the service. All other services with ...

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USAA Social Service
KAS1121, Thank you for providing us feedback, and this is definitely not the level of service we want to hear about in ...
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USAA Social Service
Prettybrownlady78, I appreciate you conveying to us your recent experience. I am truly sorry to hear that you had a poo...

Roadside assistance - How many miles are covered for a to...

Mar 20, 2017

Need to get towed from my house to my mechanic, it's 6 miles away, am I covered?

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USAA Social Service
pockketz, Great question! Just so you know Roadside Assistance covers the following items: The following services are a...

VA Loan Assumption

Mar 17, 2017

Hi There, I have a VA home loan. From what I have read, if the loan is assumed by a non-VA eligible member, my eligibility to purc...

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USAA Social Service
Dear jackkhsmac, We are happy to assist you with your questions. We will have a specialist contact you soon. Thanks!

Airfare

Mar 6, 2017

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USAA Social Service
Hi Carmelito, is there something you need assistance with? -Marisa

Senior Subscriber's Savings Question

Mar 1, 2017

I would like to talk to someone "live" about the Senior Bonus. I called USAA 3x yesterday, twice got connected to an automated lin...

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USAA Social Service
Ed195, Please accept my apology for the unsatisfactory service provided by phone. Our Property & Casualty specialists h...

Love U.S.A.A.

Feb 22, 2017

I love U.S.A.A.

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USAA Social Service
Thanks Msmonacosmusic, ewe love our members too! ~Michelle

Only child

Feb 21, 2017

I think I should be able to add my minter who is singless to be a member derivitive. What do you think?

JBritt's avatar
JBritt
Mother, not minter
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