Bad Faith

Jul 30, 2015

I bought into the hype. I pay substantially more for my USAA homeowners and auto insurance because I belived that I would receive ...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Dear Member, Thank you for participating in the Member Community, even though I wish it was under happier circumstances...

USAA Telemarketing

Jul 28, 2015

USAA has a link to travel benefits, cruises, hotels, etc. If you click that link your visit is recorded and the travel company wil...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
tikal, Yikes! Let me pass this along to our team and have them look into this for you. Thank you for posting, if I have...

Door ding

Jul 25, 2015

I recently took a car that I rarely drive to a theme park just to save a little with gas prices spiking. I parked it in premium pa...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Hi DJArt81, Such a bummer about your car! If you give us a call at 1-800-531-8722 a claims specialist can review your p...

On the phone with usaa

Jul 23, 2015

i was with then on the phone and the only thing I can say is sad sad sad shame on them

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi Khilna, I would like to gather more information about your call with us. Would you be able to shoot us a private mes...

Flood Insurance & Basements

Jul 13, 2015

USAA is no longer your father's USAA. I have a flood claim filed and I have flood insurance. I have been getting the run around fr...

BrianaHartzellUSAA's avatar
BrianaHartzellUSAA
Dear MjT1, I am so sorry to hear about the damage to your home. I have passed your comments along to one of our claims ...

USAA Screwed me over. Again

Jul 10, 2015

Payroll made an error and cuts me a physical check. USAA deposits said check before 2pm and I won't get my funds for another week....

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Dear Member, Just to clarify, FullBird is not an employee of USAA. Employees will have the USAA after their names. Memb...
Angry2's avatar
Angry2
LOL... I bet FullBird is a fake account used by customer service representatives to troll postings that are bothersome....

usaa thieves like every other bank.

Jul 10, 2015

Shame on you usaa, I guess banks will be banks. Meaning I expected banks to be thieves but I did not expect this to happen to mili...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi FullBird! Thank you so much for your continued participation in the community. We just wanted to remind you that the...
FullBird's avatar
FullBird
I think Sherman has reading comprehension issues. It's always been clear that USAA will rebate up to $15 in ATM fees. I...

Cashier check or money order

Jul 10, 2015

Is there a place (i.e. UPS, another bank) that USAA partners with that I can get a cashier check or money order?

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Great question - not that I am aware. I know you are able to use your debit card, however obtaining a money order or ca...
TSGTMADDOG's avatar
TSGTMADDOG
@AngelaCabanUSAA Sorry, what I was meaning to say is there I place I can use my USAA debit card to get a cashier check ...

Just received my first speeding ticket in over 25 years!

Jul 8, 2015

My streak of a clean driving record ended yesterday. Received a ticket for going 54 in a 45. On the Marylamd point system this wil...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Hi there bmac66, Sorry to hear about the ticket, what a stressful situation. From personal experience, I would recommen...

Auto claim

Jul 8, 2015

Got lots of sympathy but little help from claims folks. They are not really there 24/7 for members. Service was better 40 years ag...

AngelaCabanUSAA's avatar
AngelaCabanUSAA
Tim1971, I am saddened to hear that you have been having problems reaching someone. I have sent over your comments to a...