Insurance isn't what it says
User Frank24 (Opens a pop up layer) Contributor
We are buying the dental plan that is $74 a month for 2 of us. Used it for the first time a couple of weeks ago. The front of our card says, "Diagnostic & Preventative Care In-Network and Out-of-Network 100% no deductible." Well, that couldn't be further from the truth. Had cleaning, exam, and one focused x-ray for a total bill of $201. Just got my Explanation of Benefits (EOB) and the insurance only paid $61 leaving my responsibility $140. We have already paid in premiums well above the $201 cost of my service. Additionally, the EOB shows a $35 charge for the x-ray and says, "Your plan covered 80%" but it paid $0. Therefore, in reality the plan covered 0% and the math does not match the written explanation!! I expect the insurance to say what it means and mean what it says. We feel ripped off and are afraid to agree to any further dental work because we don't know what kind of bill we'll be left owing!
User kcourto (Opens a pop up layer) Prolific Contributor