Shipping POV from NC to WA

Jul 23, 2015

Hello all, This is our first time doing a stateside move and we have two vehicles. Does anyone know the cheapest way and or compan...

John Laqua's avatar
John Laqua
I can tell you, do not use IAL, the company that ships vehicles for the military. They damaged our Yukon XL and refuse ...
AngelaCabanUSAA's avatar
Hi there, trueakgyrl. Welcome to the community! Best of luck to you on your move, I am sure other members will chime in...

Moving from Texas to North Carolina

Jul 17, 2015

I'm getting ready to move from Texas to north Carolina the end of this month. I'm finding movers to be extremely high, especially ...

Movers Advantage - A Waste of Time

Jun 29, 2015

Highly disappointed as a 25 plus year member in the poor quality of both agents I tried through the Movers' Advantage program. Mor...

AngelaCabanUSAA's avatar
Dear member, I am saddened to hear about your experience and that you are feeling discouraged. We truly do value your 2...

Fix your mobile site!!!

Jun 15, 2015

Tried getting a quote for home insurance. What a joke. Was closed while Geico employees are steady working. So I use the link emai...

AngelaCabanUSAA's avatar
Miller2, I am sorry to hear that you are experiencing problems with our mobile site. I have sent this over to someone w...

Moving insurance

Jun 12, 2015

We are getting ready to move and wanted to see if anyone knows if you get coverage through your USAA homeowners insurance? We don'...

BrianaHartzellUSAA's avatar
Hi Moma7878, cvillechicklet is right! If you give us a call at 1-800-531-8722 a specialist can walk through your policy...
cvillechicklet's avatar
I'm a previous USAA adjuster and I highly suggest calling #8722 from a cell phone and asking policy services. The answe...

I'm in the process of moving and just received the best s...

Jun 1, 2015

I did not get her last name but she spent an 1:15 minutes with me. I just want to say thanks.

WendyPolingUSAA's avatar
Jarrett1, Thank you so much for sharing your customer service experience with us. Our customer service team strives to ...

Just When I Need YOU, I've been abandoned

May 21, 2015

I have always, always, been an advocate of USAA, selling their customer service, and a huge proponent of their banking and insuran...

DSTEXAS's avatar
A valuable lesson here is trust but verify. What should happen and what most people skip, is reviewing your policy afte...
JC4011's avatar
Also, I must add to my reply to DSTEXAS - USAA is telling me I DON'T have coverage - when they are the ones whose exper...


Feb 19, 2015


BrianaHartzellUSAA's avatar
Hi Mike!Is there anything we can assist you with today? Thanks posting!

Wishes for Miami

Dec 12, 2014

I'd really love to retire in the Miami, FL area in about 3 to 4 years. The thing is I'm not familiar with the area; minus the 4 da...

YTElliott's avatar
Thank you.
H Ochoa's avatar
H Ochoa
Elliot, I just moved from S Florida. My hometown of Fort Lauderdale or the Pembroke Pines area should give you as much ...

More options for Home Loan Assessment?

Sep 19, 2014

I wanted to see what it would take to sell my existing home and move. The assessment had 2 choices, but I do not have "the" new ho...

BrianaHartzellUSAA's avatar
Hi Pheebs, A member service prepresenative can walk you through a home loan assesment with the special exeptions includ...