Just When I Need YOU, I've been abandoned

May 21, 2015

I have always, always, been an advocate of USAA, selling their customer service, and a huge proponent of their banking and insuran...

DSTEXAS's avatar
A valuable lesson here is trust but verify. What should happen and what most people skip, is reviewing your policy afte...
JC4011's avatar
Also, I must add to my reply to DSTEXAS - USAA is telling me I DON'T have coverage - when they are the ones whose exper...


Feb 19, 2015


BrianaHartzellUSAA's avatar
Hi Mike!Is there anything we can assist you with today? Thanks posting!

Wishes for Miami

Dec 12, 2014

I'd really love to retire in the Miami, FL area in about 3 to 4 years. The thing is I'm not familiar with the area; minus the 4 da...

YTElliott's avatar
Thank you.
H Ochoa's avatar
H Ochoa
Elliot, I just moved from S Florida. My hometown of Fort Lauderdale or the Pembroke Pines area should give you as much ...

More options for Home Loan Assessment?

Sep 19, 2014

I wanted to see what it would take to sell my existing home and move. The assessment had 2 choices, but I do not have "the" new ho...

BrianaHartzellUSAA's avatar
Hi Pheebs, A member service prepresenative can walk you through a home loan assesment with the special exeptions includ...

Disappointed in USAA

Sep 15, 2014

I recently moved to the UK from California. I have my house on the market in California for sale, thus it does not make sense to r...

BrianaHartzellUSAA's avatar
Thank you! We should be in touch shortly! Please let us know when you hear from someone and if we can provide further a...
Nitronaut's avatar
Email sent to the address you provided.

Can anyone in Mortgage department explain what is going o...

Aug 18, 2014

Can anyone explain the comments all over this site regarding mortgages through USAA? I am hours away from being under contract and...

BrianaHartzellUSAA's avatar
cliffalling, I am so glad one of our service representatives reached out to you. Please let us know if there is anythin...
Jim Mac's avatar
Jim Mac
I have personally had no issue with them for two homes in 2005 and 2010; however, at the end, both of my realtors in CO...


Aug 5, 2014

Friday, August 1st,I opened up a line of credit with USAATo finance a year long apartment lease.The customer service rep told Me I...

BrianaHartzellUSAA's avatar
Cpl Doerr, If you could please email us at socialmedia@usaa.com with your contact information and member number, we wou...
nikkilydia's avatar
I know the feeling

Moving Insurance

Jun 26, 2014

I am getting ready to move to Hawaii in a few months and although our moving company is reputable and provides basic insurance, th...

BrianaHartzellUSAA's avatar
hi victorious1! I know this answer does not help much, but the coverage depends on your individual policy. A quick call...
victorious1!'s avatar
Hi I have a question... does renter's insurance cover your belongings in storage also?

Print proof of address?

Apr 10, 2014

I need a bank statement to use as a form of proof of address/residency. Is there a way to print a statement that has my address on...

Romeo1990; Yes (provided you have updated your Profile). 1. You can try to contact USAA via their Twitter Response Form...
Romeo1990's avatar
What if you changed your address. Is there a way that you can get a new statement without waiting to next month on the ...

How To Find A Home During Relocation.

Apr 26, 2012

I need some help! This will be our second time being relocated this summer and I don't want to make the same mistake twice. The fi...

Makean's avatar
The only rule that I stick to when finding any home for a PCS is the school distric ratings, you can look this up onlin...
watson041207's avatar
I am also getting ready to move while my husband in at BMT and Tech school! I am really nervous about finding a house a...