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address change

Sep 19, 2017

After several address changes over the years, this is the first time I am having trouble changing my credit card address. This is ...

USAA Social Service's avatar
USAA Social Service
sassyone, I understand you're frustrated and I'd like to help. I sent you an email through with additional inf...

Buyer Beware - Las Vegas, NV

Jul 28, 2017

[B]6 cents on the pound[/B] This is what All My Sons movers in Las Vegas has reminded me they are liable for in the damage departm...


Jul 10, 2017

I'll tell ya , fit 2 b tied... tried to change my mailing address - and it won't let me...... add st., ave .,Already DID !!!Tried ...

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USAA Social Service
Thanks for taking my call today. I'm glad we were able to update your account. Please reach out if you need further ass...

USAA Mivers Advantage Agent

May 16, 2017

If an agent is USAA certified but leaves their current company, can they still provide USAA benefits to their own clients that are...

KikiMarie's avatar
Thank you, I look forward to your colleagues response.
USAA Social Service's avatar
USAA Social Service
KikiMarie, Thank you for reaching out in the Community. We would be happy to assist you with your questions on the our ...

Bad Moving Company

Mar 15, 2017

This is a rough draft of my complaints about American Van Lines, Inc. Pompano Beach, FL American Van Lines, Inc. packed and loaded...

Gettin-poor-service's avatar
You will get limited exposure placing your complaint here. Might give some thought to BBB or a complaint site such as (...

Living Overseas - USAA is terrible

Feb 21, 2017

I strongly suggest that you cancel USAA if you plan to live overseas. USAA staff cannot comprehend that American citizens live and...

Titothedog's avatar
Cathleen, This is the reason why USAA customer service really has diminished over the years. You hire people such a Mar...
Titothedog's avatar
Cathleen, read my last post. ATM account is CLOSED! What a JOKE!!!!!!!!!

5 Tax Tips

Jan 9, 2017

Hello, the below link is to an article "Tax Tips for Service Members and Their Families."

J.J. Montanaro USAA's avatar
J.J. Montanaro USAA
Nice catch. This is an error on our (or my!) part. I've contacted the right people to have the last sentence of the par...
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USAA Social Service
NP, Thank you for your inquiry regarding our article on tax tips. I will be happy to engage the appropriate team to tak...

Big move in 2017

Nov 10, 2016

Hello- In June orJuly of 2017 I plan to re-locate to PalmSprings, Ca from Denver, Co. I plan to sell my primary home and my rental...

USAA Social Service's avatar
USAA Social Service
ENLsDAD, Thank you for posting in the Community. According to our records, we have attempted to speak with you regardin...
ENLsDAD's avatar
All I can say is DO NOT use USAA for your new mortgage. It will be sold off to nationstar a F rated company! And your p...

Looking for Movers in Simi Valley CA

Jul 18, 2016

I am looking for a mover in the Simi Valley CA area (Ventura County) for a move to just north of Tuscon. The move will involve sto...

Enhancing Your Home's Curb Appeal for Under $75

Jun 14, 2016

I am sharing this blog post with USAA members from Uncle Bob's Self Storage. It provides tips to improve a home's curb appeal for ...

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